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Appliance Service Technician

Photo/Video Credit alis.alberta.ca

Appliance service technicians are part of a dynamic industry that reflects the rapid technology revolution.  They install, service and repair household and commercial appliances. This diverse industry offers a large spectrum of work environments including homes, the hospitality industry, medical facilities, jails, grocery stores, bakeries, airports, remote camps and railway companies.

In general, appliance service technicians:

  • diagnose concerns by interpreting the customer’s observations,
  • access manufacturers' service manuals and bulletins and use specialized tools and testing devices to locate the issue(s),
  • maintain appliances by disassembling, cleaning internal parts, replacing faulty or worn parts, reassembling and testing,
  • communicate with customers for the purpose of estimates, and the use and care of their appliances, and
  • prepare work orders, complete reports for billing, and maintain records for parts inventories and future service calls.

To be authorized to perform Restricted Activities in this designated trade, a worker must be a sponsored apprentice or a certified journeyperson. For more information, see Classes of Individuals.

Program Information

Program Information & Requirements
Apprenticeship
  • The term of apprenticeship for an appliance service technician is 3 years (three 12-month periods) including a minimum of 1600 hours of on-the-job training each year, and 8 weeks of classroom instruction in each year.
  • Apprentices are expected to demonstrate progress in their apprenticeship program within 18 months by engaging in an activity that will lead to the completion of a period of the program.
  • Apprentices may attempt the Interprovincial Exam in the final period of their apprenticeship training and, if successful, be granted a Red Seal.
  • Upon successful completion of the apprenticeship program, the apprentice will receive a journeyperson certificate and an educational credential (Diploma).
Trade Qualifier

Program Credit

Category Information
High School Credit
Related Trades

Applicants with an Alberta or recognized trade certificate in one of the following trades may be eligible for credit towards their apprenticeship or Trades Qualifier program requirements.

  • Commercial Appliance Service Technician

Supporting Resources

 
Description
Description / Resources
Resources
Trade Information Get important information about the duties, working conditions, and skills and abilities needed to work in this trade. (You will be re-directed to the alis website.)
Job Information View job postings in this trade, and learn about the current job market, average wage and resources for finding a job. (You will be re-directed to the alis website.)
Entrance Requirement You must satisfy the educational requirements or pass the entrance exam to start an apprenticeship program. If you are writing the entrance exam, there are entrance-level competencies to help you prepare, as well as an exam counselling sheet and study guide.
Curriculum Guides Get information on all of the program requirements and what you will learn.
Classroom Instruction View a list of currently scheduled classes.
Financial Assistance Student loans, grants, scholarships and other financial assistance may be available. For more information visit our Financial Assistance section, visit an Apprenticeship and Industry Training office or call toll-free to 1-800-248-4823.
Examinations Get exam counselling sheets for your upcoming apprenticeship, interprovincial or qualification exam.
Recognized Credentials A person who holds a valid recognized credential is permitted to work in Alberta, but some employers may require Alberta documentation as proof that the holder is allowed to work in the trade or that the holder's credential is recognized.
Legislation For more information regarding undertakings, activities, and certification requirements, please review the Designated Trades and Restricted Activities Regulation and the Designated Trades’ Activities and Certification Requirements Order.