Limits on Rescheduling or Failing to Attend an Assessment Policy

When an apprentice is scheduled to complete an assessment, they will be provided the flexibility to move the date of their assessment at no charge through their MyTradesecrets account or by contacting Apprenticeship and Industry Training. If the apprentice requests to reschedule the assessment or fails to attend the assessment, they will be accommodated up to the following limits after which the assessment request will be automatically cancelled:

• two failures to attend, or
• two reschedule requests, or
• a combination of two reschedule requests and one failure to attend, in any order.

Failure to attend due to sudden illness or personal emergencies may count toward the above limits upon review by Apprenticeship and Industry Training.

Once the above limits are reached, the assessment request will be automatically cancelled and the fee forfeited. The apprentice is required to pay the examination fee in order for the assessment to be scheduled again. Any additional reschedules will also be subject to the applicable fee.

Apprentices looking to reschedule a third attempt may not book their assessment through their MyTradesecrets account. Instead, they are encouraged to contact their local AIT office.

Cancelled assessment sessions due to extenuating circumstances (such as a flood in the office or a compromised examination) do not count towards these limits.